NetSuite Inc. (www.netsuite.com), the leader in on-demand software suites and iEnterprises (www.ienterprises.com), the global desktop and wireless CRM experts, today announced that iEnterprises and NetSuite will be offering Mobile Edge for NetSuite®, a wireless application designed specifically for NetSuite customers, so they can easily mobilize NetSuite for use on BlackBerry smartphones from Research In Motion (RIM).
The availability of Mobile Edge for NetSuite means mobile employees with BlackBerry smartphones can now access and manage their existing mission-critical CRM or ERP information anytime and everywhere. NetSuite users experience a similar look and feel to that inherent in their on-demand NetSuite solution, through their BlackBerry smartphones. Mobile Edge for NetSuite may be configured and deployed by iEnterprises in either a hosted or on-premise model depending on customer needs.
"We recognize that a remarkable number of our customers require 24/7 visibility to important sales, leads, and customer contact information while away from the office or a Web browser," said Mini Peiris, Vice President of Product Management, NetSuite, Inc. "iEnterprises' solution gives our customers an integrated, customized wireless application so they can work more productively from the field and provide targeted, faster customer service."
iEnterprises recently became certified as a partner in NetSuite's SuiteFlex(TM) program which offers third-parties an opportunity to extend NetSuite data and processes to their particular solution. By using SuiteTalk -- an open standardized Web Services interface and a key component of SuiteFlex -- iEnterprises was able to create and deploy a flexible wireless application that helps "connect and extend" NetSuite to the BlackBerry platform.
"We're very excited to partner with such an innovative industry leader to provide mission-critical data anywhere, anytime," said Phil Sheehy, iEnterprises' VP of Strategic Alliances for Wireless Solutions. "We're finding that small and mid-sized businesses want to unite their NetSuite environment with their BlackBerry wireless solution so they can maximize their investments on both platforms, but are too strapped for time and resources. By doing the work for them, we help them tackle their users' top wireless needs so they fulfill their wireless roadmap and reap the benefits wireless offers."
Some of the tasks that NetSuite customers will be able to perform from their BlackBerry smartphone with Mobile Edge for NetSuite include:
-- Sales teams can quickly access customer contact, lead, and pipeline information. -- Executives can view opportunities, performance status, and be alerted of important or urgent issues. -- Customer service representatives can resolve issues and communicate with customers and other business divisions immediately. -- Field Service personnel can access, open, and close service tickets on- site, improving the quality of service and maintaining Service Level Agreements. -- Mobile users can schedule meetings, maintain a centralized calendar, and assign tasks while away from the office.
Mobile Edge for NetSuite is available now. Please visit http://www.ienterprises.com/netsuitemobile or http://www.netsuite.com/portal/partners/directory/ienterprises.shtml for more information.
About NetSuite
NetSuite Inc. is the leader in on-demand business software suites. NetSuite enables companies to manage all key business operations in a single system, which includes accounting/Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Ecommerce. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into role- specific business information that is always up-to-date. For more information about NetSuite, visit: www.netsuite.com.
About iEnterprises
iEnterprises, Inc. brings companies desktop and wireless CRM solutions that achieve their CRM vision and drive success. The global CRM experts' chief products are the award-winning CRM solution, iExtensions for Notes, and wireless CRM application, Mobile Edge. More than 10 years ago, iEnterprises began with a vision that CRM software should be affordable, easy to use, and easy to implement. iEnterprises delivers its products worldwide through a vast network of global business partners and employs a value-driven methodology and personalized approach that helps customers stay focused on their top end-users' needs. iEnterprises, Inc. is a Premier level member of IBM PartnerWorld and a member of the BlackBerry ISV Alliance program. The company is headquartered in Murray Hill, New Jersey, and has its European office in London, United Kingdom. For more information or to download a copy of the software, visit http://www.ienterprises.com.
iEnterprises, iExtensions CRM and CRM on the Go are the exclusive properties and trademarks of iEnterprises, Inc. iEnterprises, iExtensions CRM and CRM on the Go are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Netsuite is a registered service mark and SuiteFlex is a trademark of NetSuite, Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. IBM, Lotus, and Lotus Notes are registered trademarks. Notes and Domino are trademarks of IBM. All other trademarks and registered trademarks are the property of their respective owners.
NetSuite Media Contact Mei Li P: 650-627-1063 E: Email Contact iEnterprises Media Contact Daisy Wall P: 404-695-0195 E: Email Contact